Information We Collect

At ScribaHaven, we collect various types of information to provide and improve our services:

• Personal Data: Name, email address, shipping address, payment information when you make a purchase
• Usage Data: Pages visited, products viewed, browsing patterns
• Technical Data: IP address, browser type, device information
• Cookies: We use cookies to enhance your shopping experience (see our Cookie Policy below)

How We Use Your Information

Your data helps us:

• Process and fulfill your orders
• Provide customer support
• Improve our products and services
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Payment processors to complete transactions
• Shipping carriers to deliver your orders
• Service providers who assist with our operations
• Legal authorities when required by law

We never sell your personal data to third parties.

Data Security

We implement appropriate technical and organizational measures including:

• SSL encryption for all data transmissions
• Regular security audits
• Limited access to personal data
• Secure payment processing

Your Rights

Under GDPR, CCPA and other privacy laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent (where applicable)
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us through our website.

Cookie Policy

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Enable shopping cart functionality
• Improve user experience

You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through our website or via email when required by law.

Contact Us

For any privacy-related inquiries, please use the contact form on our website.