Tracking order

How to Track Your Order

At ScribaHaven, we understand how important it is for you to know the status of your order. Here's a simple guide to tracking your package:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation containing your order details and tracking number.
  2. Processing Time: Most orders are processed within 1-2 business days. You'll receive a shipping confirmation email once your order is dispatched.
  3. Tracking Information: Your shipping confirmation email will include a tracking number and a link to track your package.
  4. Delivery Updates: The tracking system will provide regular updates about your package's journey until delivery.

Tracking Your Package

You can track your order using the following methods:

1. Through Our Website

Log in to your ScribaHaven account and visit the "Order History" section to view your order status and tracking information.

2. Using the Carrier's Website

Copy your tracking number from the shipping confirmation email and paste it into the tracking system of the shipping carrier mentioned in your email.

3. Universal Package Tracking

For international shipments or when you're unsure which carrier to use, we recommend 17Track, a reliable universal package tracking service:

  1. Visit www.17track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

17Track supports most major carriers worldwide and provides detailed tracking information in multiple languages.

Frequently Asked Questions

How long does it take for tracking information to update?

Tracking information typically updates within 24-48 hours after shipment. During peak seasons, updates may take slightly longer.

What should I do if my tracking information isn't updating?

If your tracking hasn't updated for more than 3 business days, please contact our customer support team through your account dashboard.

Can I track my order without an account?

Yes, you can track your order using just the tracking number provided in your shipping confirmation email.

For any questions about your order status that aren't addressed here, please visit our Help Center or use the support form in your account dashboard.